Privacy policy for the website elektroaparatura.ba

Your privacy is important to us. This Privacy Policy explains how we collect, use, store and share your personal information when you use the elektroaparatura.ba website (“Site”).

1. Data collection

1.1. Elektroaparatura doo (“Company”) collects data that you voluntarily provide, including:

  • First and last name

  • Contact information (email, phone number)

  • Address for delivery and invoicing

  • Other data you enter when using the Site.

1.2. We automatically collect technical data, such as:

  • IP address

  • The browser you are using

  • Pages you visit on the Site

  • Time and date of access.

2. Use of data

2.1. Collected data is used for:

  • Order processing

  • Responding to user inquiries

  • Improving the functionality and content of the Site

  • Sending notifications about promotions, if you have given your consent.

2.2. The Company will not use your data for purposes not specified in this Policy without your prior consent.

3. Data sharing

3.1. Your data may be shared with third parties only in the following cases:

  • With partners who provide delivery or payment services.

  • When legally required.

  • With your express consent.

3.2. Third parties are required to use your data in accordance with applicable data protection laws.

4. Data protection

4.1. The Company uses appropriate technical and organizational measures to protect your data from unauthorized access, loss or misuse.

4.2. Access to your data is only provided to authorized employees and partners who are obliged to respect the confidentiality of the data.

5. User rights

5.1. In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • The right to access your data.

  • The right to correct inaccurate data.

  • The right to delete data (“the right to be forgotten”).

  • The right to restriction of data processing.

  • Right to data portability.

  • The right to object to data processing.

5.2. To exercise your rights, please contact us by email: info@elektroaparatura.ba .

6. Cookies

6.1. The site uses cookies to:

  • Improving user experience

  • Website traffic analysis

  • Customization of content and advertisements.

6.2. For more information about the use of cookies, please see the Cookie Policy.

7. Changes to the privacy policy

7.1. The Company reserves the right to amend this Policy at any time. All amendments shall enter into force on the date of publication on the Site.

7.2. We recommend that you periodically check this Policy for any changes.

8. Contact

8.1. For any questions or concerns regarding this Privacy Policy, please contact us via email: info@elektroaparatura.ba .

Thank you for trusting the website elektroaparatura.ba !